Your privacy.
Your trust.
This Privacy Policy explains how AshaApp Messenger may access, collect, use, store, protect and share information when you use our application, website and related services.
01 Introduction
Welcome to AshaApp Messenger. AshaApp is a communication platform designed to help people connect through messaging and other communication features.
This Privacy Policy describes how information may be handled when you access or use the AshaApp Android application, AshaApp website and related services.
By using AshaApp, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will request consent or provide appropriate notice before collecting information that requires consent under applicable law.
02 Information We Collect
Depending on the features you use and the permissions you grant, AshaApp may process different categories of information.
We do not intend to collect information beyond what is reasonably necessary for the operation, security and functionality of AshaApp and its related services.
03 Device Permissions
AshaApp may request Android permissions when a particular feature requires access to a device resource.
Camera
Camera access may be requested for supported features such as profile photographs, image capture or video communication.
Microphone
Microphone access may be requested for supported voice messages, voice calls and video calls.
Photos, Media & Files
Access may be requested when you choose to upload, send or otherwise interact with supported media or files.
Contacts
If contact discovery or related functionality is provided, AshaApp may request contact access. Such access should only be used for the functionality described to you in the application.
You can generally manage Android permissions through your device settings. Restricting a permission may prevent the corresponding feature from working.
04 How We Use Information
Information processed through AshaApp may be used for purposes such as:
- Providing and operating AshaApp features.
- Creating and managing user accounts where applicable.
- Delivering messages, notifications and communication features.
- Providing voice and video communication where supported.
- Maintaining service reliability and performance.
- Detecting, preventing and investigating abuse, fraud or security incidents.
- Diagnosing technical problems and application errors.
- Improving the functionality and user experience of AshaApp.
- Complying with applicable legal obligations.
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law or with appropriate notice or consent.
05 Sharing Information
We do not sell your personal information as a general business practice.
Information may nevertheless be disclosed or made available where reasonably necessary for operating AshaApp or complying with legal obligations.
Service Providers
We may use infrastructure, hosting, analytics, notification, security, communications or other service providers where necessary to provide or maintain the service. Such providers may process information on our behalf according to their applicable terms and privacy practices.
Legal Requirements
Information may be disclosed when required by applicable law, regulation, court order, legal process or governmental request, or where necessary to protect the rights, safety and security of AshaApp, our users or others.
Business Transfers
If AshaApp or substantially all of its assets are involved in a merger, acquisition, restructuring or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
06 Messages & User Content
AshaApp is designed for communication. Content that you intentionally send through the service may therefore be processed to deliver the communication to its intended recipients and provide the functionality you requested.
Users should avoid sending passwords, financial credentials, government identification numbers or other highly sensitive information through ordinary conversations unless the relevant feature specifically provides appropriate protection.
07 Contacts & Discovery
Some communication features may allow you to discover or connect with other users using usernames, contacts or other supported discovery mechanisms.
Where contact access is required, AshaApp will use that access only for the functionality described in the application and subject to applicable permissions and privacy requirements.
You should ensure that you have appropriate permission before uploading, sharing or otherwise processing another person's contact information.
08 Voice & Video Calls
Where voice or video communication is available, the application may require access to the microphone and/or camera to provide the requested communication feature.
Depending on the technical implementation, communication data may be transmitted through AshaApp infrastructure and/or third-party communication infrastructure required to establish the connection.
The exact handling of call data depends on the communication technology and services used by the version of AshaApp you are using.
09 Data Storage & Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide the requested services, maintain security, resolve disputes, enforce agreements or comply with applicable legal obligations.
Retention periods can vary depending on the type of information, the feature involved, technical requirements and legal obligations.
When information is no longer required for a legitimate purpose, it may be deleted, anonymized or otherwise disposed of according to applicable procedures.
10 Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, misuse or destruction.
Access to information is intended to be limited to authorized systems and personnel where necessary.
Appropriate security technologies may be used to protect information while it is transmitted.
Security mechanisms may be used to identify and prevent abuse, fraud and unauthorized activity.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
11 Your Choices & Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of eligible information.
- Withdraw consent where processing is based on consent.
- Control certain device permissions through Android settings.
- Object to or restrict certain processing where applicable.
- Request information about applicable data processing.
Some requests may be subject to verification, legal requirements, security restrictions or legitimate exceptions.
12 Account & Data Deletion
If AshaApp provides account creation, users should have a clear method to request deletion of their account and associated personal data, subject to applicable legal and legitimate retention requirements.
To request account or personal-data deletion, contact us using the privacy contact details provided below and include enough information for us to identify and verify the relevant account.
Certain information may need to be retained for a limited period where required by law, necessary to resolve disputes, prevent fraud or abuse, maintain security, or satisfy other legitimate obligations.
13 Children's Privacy
AshaApp is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information through AshaApp in violation of applicable requirements, please contact us so that we can review the situation and take appropriate action.
14 Third-Party Services
AshaApp may integrate or rely on third-party technologies, libraries, hosting providers, communication infrastructure, analytics services, security services or other providers.
These third parties may have their own privacy policies and terms. Their processing may be governed by those policies in addition to the disclosures made by AshaApp.
We recommend reviewing the privacy documentation of any third-party service that you knowingly interact with.
15 Cookies & Website Technologies
The AshaApp website may use cookies, local storage, analytics technologies or similar mechanisms to provide functionality, remember preferences, understand website performance and improve the user experience.
You can manage cookies through your browser settings. Blocking certain cookies may affect some website functionality.
16 International Data Processing
Depending on the infrastructure and service providers used by AshaApp, information may be processed or stored in countries other than the country in which you live.
Where required by applicable law, appropriate safeguards will be considered for cross-border processing or transfers.
17 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to AshaApp, our services, applicable law, security practices or data-handling procedures.
When changes are made, the updated version will be published on this page with a revised "Last Updated" date.
Your continued use of AshaApp after an updated policy becomes effective may constitute acknowledgment of the updated policy, where permitted by applicable law.
18 Contact Us
AshaApp Messenger
For privacy questions, data requests, account deletion requests or concerns regarding this Privacy Policy, please contact us through our official contact page.
Privacy & Support: Contact AshaApp Support
Website: ashaapp.asnp.in
