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Find answers to common questions about AshaApp Messenger, accounts, messaging, calls, media, privacy, security and support.
Account
Getting started with AshaApp
AshaApp Messenger is a communication application designed to help people connect through messaging and supported communication features.
The available features may vary depending on the application version and services currently provided by AshaApp.
Download AshaApp using the official distribution channel provided by AshaApp. Always verify that you are obtaining the application from an official source.
Account requirements depend on the version and features of AshaApp you are using. If an account is required, the application will guide you through the available registration or sign-in process.
Where profile editing is supported, you can update the information made available through the profile settings of the application.
Messaging
Chats, groups and conversations
AshaApp supports private conversations where the corresponding messaging functionality is available. You can use supported chat features to communicate directly with other users.
Where group messaging is supported, users can create or participate in group conversations for friends, families, teams and communities.
Supported media and file-sharing functionality allows users to share content directly through conversations. Availability and supported file types may vary by application version.
Expressive messaging features such as emojis, stickers and reactions may be available depending on the version of AshaApp and the conversation features enabled.
Calls
Voice and video communication
Voice calling is supported where the feature is available in your version of AshaApp.
Video communication may be available in supported versions of AshaApp. Camera and microphone permissions may be required when using video calling.
Microphone access may be required for voice messages, voice calls and video calls when those features are available.
Camera access may be requested when you use features that require capturing or transmitting video or images.
Media & Stories
Photos, files and visual sharing
Where media sharing is supported, you can choose supported photos or other media and send them through conversations.
Stories are temporary visual updates designed for sharing moments with your connections where the feature is available.
Supported file-sharing features allow users to send compatible files through conversations. Limits and supported formats can vary.
Privacy & Security
Your information and choices
AshaApp takes reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration or disclosure.
No internet service can guarantee absolute security.
AshaApp does not sell personal information as a general business practice. Please review the Privacy Policy for detailed information about data processing and sharing.
You can read the complete AshaApp Privacy Policy through the official privacy page.
If your use of AshaApp involves an account or personal information that is eligible for deletion, you can contact AshaApp regarding a deletion request.
Requests may be subject to identity verification and applicable legal retention requirements.
Support
Getting help with AshaApp
First make sure that you are using the latest available version of AshaApp and that your device has a stable internet connection.
If the problem continues, contact AshaApp support with a clear description of the issue and the relevant application/device details.
Use the official AshaApp contact page for support, privacy questions, feedback and other enquiries.
If reporting functionality is available inside the application, use the appropriate reporting option. You may also contact AshaApp support with relevant information about the issue.
Want the full privacy details?
Learn how AshaApp handles information, permissions, security, retention, deletion requests and your privacy choices.
Read Privacy PolicyStill need help?
Can't find the answer you're looking for? Our official support channel is the best place to send your question or report a problem with AshaApp.
